Customer Support — Honest Cooking App.
We’re here to help.
If you have any questions about your subscription, app access, or how the Honest Cooking app experience works, our team is just an email away.
Contact Us
Please fill out the below form with your issue, and we will typically respond within 24–48 hours, Monday through Friday.
Please include:
The email address you used to sign up in the app
Your device type (iPhone / Android)
A short note about the issue you’re experiencing
This helps us resolve your request faster.
Managing Your Subscription
All billing is handled securely through the App Store or Google Play, depending on your device.
To update or cancel your subscription:
iOS: Open the Settings app – Subscriptions, then select Honest Cooking.
Android: Open Google Play – Profile – Payments & Subscriptions – Subscriptions.
You can cancel anytime. If you uninstall the app without canceling, your subscription remains active through Apple or Google.
Common Questions
1. How does the free trial work?
New users can enjoy the app for seven days without cost.
2. I didn’t receive today’s recipe — what should I do?
Check your device’s internet connection and make sure notifications are enabled for the app. If the issue continues, email us and we’ll reset your daily recipe delivery.
3. Can I request specific recipes or dietary preferences?
Yes! The app learns from your feedback. Mark recipes as cooked, skipped, or saved, and it will adapt automatically.
Refunds
Refunds are processed directly by Apple or Google.
Apple: Visit reportaproblem.apple.com
Google: Visit play.google.com
– Order History – Request a Refund
If you have any trouble navigating those steps, reach out and we’ll guide you through it.
About Honest Cooking
Honest Cooking has been inspiring food and travel lovers since 2011.
With the Honest Cooking App, we bring that same spirit of discovery into your kitchen — one personalized dinner at a time.